Terms of Service

Please read these Terms of Service carefully as they contain important information about your legal rights, remedies, and obligations. By accessing or using the www.ruralbooking.ge Platform, you agree to comply with and be bound by these Terms of Service.
Last Updated: September 5, 2019

These Terms of Service ("Terms") constitute a legally binding agreement ("Agreement") between you and www.ruralbooking.ge governing your access to and use of the www.ruralbooking.ge website. Our Host Guarantee Terms and Guest Refund Policy are incorporated into this Agreement.

Biological Farming Association Elkana owns www.ruralbooking.ge Platform which is the web-page of Elkana’s “Rural Tourism Network”. The organization responsible for providing services is Elkana. When these Terms mention “www.ruralbooking.ge,” “we,” “us,” or “our,” it refers to the “Elkana” you are contracting with.

Our collection and use of Tourist’s personal information in connection with your access to and use of the www.ruralbooking.ge is confidential. Personal information will be used only for marketing purposes.

Term of any and all payment processing services through or in connection with your use of the www.ruralbooking.ge Platform ("Payment Services") are set out in the Payments Terms of Service ("Payments Terms") unit below.

The Biological Farming Association “Elkana” warns the user of this website that the site-contained information about the hosts and the services offered by them is only of informative character. Responsibility for any inconsistency between the data concerning the host's reservations and its services obtained from the site and the actual state of affairs shall be on the hosts.
All points at issue that may arise between the hosts and the service recipient shall be settled under the legislation of Georgia without participation of “Elkana”
Hosts alone are responsible for identifying, understanding, and complying with all laws, rules, and regulations that apply to their Listings and Host Services by Georgian Legislation.

Scope of Services
www.ruralbooking.ge Platform is an online marketplace that enables registered users (“tourists”) receive services from parties who offer services “Hosts”. Offered Services by hosts
can be accommodation services as far as other touristic services, like wine degustation, bread baking, Churchkhela making, horse riding tour and etc.

Specific terms for tourists
If tourist follows all rules such as completing any verification processes set by the Platform and the Host, tourist can book a Listing available on the www.ruralbooking.ge Platform by
following the respective booking process.
Tourist agrees to pay 10% of platform services in prior.
In all particular case, to this amount will be added different payment forms, as it is convenient for the host.
Upon receipt of a booking confirmation from the host, a legally binding agreement is formed between tourist and their Host, terms of which are given in the electronic booking.

Booking Modifications, Cancellations, and Refunds
Hosts and tourists are responsible for any modifications to a booking that they make via the www.ruralbooking.ge Platform.
Tourists and hosts can modify booking anytime if they will provide any refund under the applicable cancellation policy which is given in the electronic booking.
If a Host cancels a confirmed booking, the Guest will receive a full refund of the payed10% of prior booking and Host will pay all expenses related to this operation. The exception is the force majeure situations that the host and the tourists cannot decide.

Ratings and Reviews
Within a certain timeframe after completing a booking, Tourists can leave a public review (“Review”) and submit a star rating (“Rating”) about Host. Any Ratings or Reviews reflect the opinion of individual Members and do not reflect the opinion of www.ruralbooking.ge. Ratings and Reviews are not verified by www.ruralbooking.ge for accuracy and may be incorrect or misleading.

Damage to Accommodations, Disputes between Tourist and Host
Tourist is responsible for leaving the Accommodation (including any personal or other property located at the Accommodation) in the condition it was in when you arrived.
All controversial issues between the host and the tourists must be resolved without the participation of the "Elkana" in accordance with the Georgian legislation.

Payment terms of Sevices
Tourist authorizes www.ruralbooking.ge Payments to charge his account by 10% for any booking requested through www.ruralbooking.ge.
www.ruralbooking.ge Payments will generally collect the 10% Fee after the Host accepts your booking request.
However, www.ruralbooking.ge Payments will collect the Total Fees in the manner given in electronic booking.
Once the payment transaction of 10% for your requested booking is successfully completed you will receive a confirmation email and your booking is considered completely confirmed.
If a requested booking is canceled by the Host any amounts collected by www.ruralbooking.ge Payments will be refunded to tourist.
When you request to book a Listing, www.ruralbooking.ge Payments may also obtain a pre-authorization via your Payment Method for the Total Fees or charge or authorize your
Payment Method a similar sum in the currency in which you are transacting to verify your Payment Method.
If www.ruralbooking.ge Payments is unable to collect any amounts due via your selected Payment Method, you're booking will be automatically canceled.
www.ruralbooking.ge Payments is not responsible for any fees that a Tourist’s third-party payment service provider may impose when www.ruralbooking.ge Payments charges the Tourist’s Payment Method, and www.ruralbooking.ge Payments disclaims all liability in this regard.

Thank you for using www.ruralbooking.ge!